Modern software for non-emergency medical transportation providers, built to improve scheduling, billing, routing, and dispatching processes.
Limit your costs by cutting down on the number of vehicles and drivers you have on the road.
Handle your real-time changes like add-on trips, no-shows, cancelations, vehicle breakdowns.
Take the guesswork out of billing and streamline the entire process for a quick, accurate process.
RouteGenie NEMT software is a modern system built to automate all non-emergency medical transportation processes including routing, scheduling, dispatching, and billing. It helps manage everyday challenges like vehicle breakdowns, traffic problems, cancelations, driver call-offs, will calls, no shows, add-on trips, on-demand trips, and more.
You can't predict how every day will play out. Last-minute trips, no-shows, driver call-offs, and vehicle breakdowns are just some of the challenges you may face. DispatchGenie makes adjustments in real time to find the best vehicle for every passenger, look for multiload opportunities, and more.
BillingGenie makes it easy to generate electronic billing files, like 837P files and CMS 1500 forms. If you need to print a paper invoice, RouteGenie can do that too. Once your files are created, sending and tracking payments is a breeze. RouteGenie users, on average, see 98% fewer unbilled claims.
Transportation providers receive trip requests from a variety of sources, including brokers and private pay customers. Having every piece of data you need stored in one space is crucial. ImportGenie offers best-in-class, real-time integrations that allows a seamless transfer of information.
Your fleet is the lifeblood of your business. Maintaining a reliable, healthy, and properly certified fleet makes everything that you do possible. FleetGenie alerts help you keep your vehicles properly inspected, insured, and certified with all of your payers.
RouteGenie minimizes your costs by building you the most efficient schedules every day based on vehicle capacity. RouteGenie customers can complete 25% more trips with the same amount of vehicles and drivers.
NoShowGenie makes it easy to communicate with your passengers before and during trips. Automated calling system sends out calls a day in advance and the day of the trip to see 25-30% fewer no-shows!
The RouteGenie Driver App guides your drivers through their days, giving them a real-time connection with your dispatchers. Drivers complete pre and post-shift checklists so your mechanics know when the vehicle needs attention. Drivers can even collect payments right from the app.
CustomerGenie gives your passengers the transparency they deserve. The passenger app lets clients book and track rides, communicate with drivers when they're in route, rate their experience, and edit any upcoming trip details.
HRGenie makes managing your operation a breeze. Track and store important hiring documents, time sheets, commissions, license renewals, and more, right within the NEMT platform.
Our NEMT software is comprehensive and customizable per your company's needs. RouteGenie is ideal for both growing start-ups and experienced fleets, automating the routing, scheduling, dispatching, and billing processes to save you time and money. RouteGenie NEMT software helps you combat daily challenges, ultimately boosting your efficiency and revenue. Below are the reasons to choose our non-emergency medical transportation software.
Ditch your inefficient scheduling process for a fully automated one. RouteGenie assesses which vehicle is best per passenger needs and builds the most efficient schedule possible every day.
RouteGenie considers the capacity of each vehicle, and looks for mulitload opportunities to optimize the space available. RouteGenie users see 25% more trips completed with the same number of vehicles and drivers.
RouteGenie allows for an electronic billing process to reduce errors and save time. Our HIPAA-compliant billing system can generate digital invoices and share them with clients in minutes.
RouteGenie NEMT dispatch software identifies which vehicle and driver is right for every trip based on a passenger's needs. Then, it looks for multiload possibilities based on those criteria.
Our system does all the work for you! No more stressing over the best routes. Simply log in and view the best routes available.
Drivers are required to complete pre and post-trip checklists, so if there's a problem with a vehicle, you'll know right away.
The software discovers fitting pick-up and drop-off windows for every trip, enhancing on-time performance.
With fewer vehicles on the road, you'll drive fewer miles and save big time at the pump.
RouteGenie is comprehensive, customizable, and is ideal for NEMT businesses of any size, in any location!
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RouteGenie is built to improve your entire operation. Our tool reduces the amount of errors you see across the board, so you can spend more time improving your business and less time fixing errors.
RouteGenie non-emergency medical transportation software allows you to improve the service you provide to your customers, grow your business, and boost your profits. Curious about NEMT software pricing?
Schedule a meetingWithout the right software, NEMT businesses face various issues.
Invest in our advanced non-emergency medical transportation software and automate your routing while focusing on bettering your NEMT business.
Determine the fastest route, import your trips, track your drivers, and manage your fleet with a couple of clicks and 100%-accuracy using RouteGenie NEMT software.
Create HIPAA-compliant electronic billing files for every payer, including Medicaid. Complete efficient billing for multiple clients at a time in just minutes.
NEMT providers face a variety of problems daily, but lucky, there's a solution. RouteGenie is a high-quality NEMT solution that reduces errors, saves money, and improves performance overall by automating your operations. If you're ready to boost your success rate, you need RouteGenie.
The demo for the best NEMT software is just a few clicks away.
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Discriminating consumers know the value of quality. And they're willing to pay more for it. Unfortunately, quality isn't always a top priority for non-emergency medical transportation (NEMT) companies. Instead of focusing on value, their business models look at ride volume.
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An estimated four million Americans rely on non-emergency medical transportation (NEMT) at any given time, and the numbers are only rising. Given that the U.S. is facing a rapidly-aging population and a sharp rise in chronic illnesses, demand for these services is set to skyrocket, making it an attractive time to enter the industry. With that said, managing a business is always a challenge — especially one that provides NEMT services. The industry is currently facing a massive technological shift, along with complex regulatory frameworks, and ever-evolving customer preferences.
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Non-Emergency Medical Transportation (NEMT) providers and brokers are a part of the same system that ensures that passengers make it to vital medical appointments on time. These are different but complementary roles that require full synergy and cohesion. Providers are the ones who operate fleets of vans and have face-to-face interactions with customers, while brokers conduct business behind the scenes. They take care of the trip coordination, billing, and compliance.
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