Running an NEMT business without routing and dispatching software can yield a number of different errors. Every day, providers deal with various challenges. With complicated trip scheduling and dispatching, no-shows, vehicle breakdowns, driver call-offs, cancellations, and more even the smallest mishaps can turn into bigger issues. On top of that, providers have to stay up-to-date on Medicaid and other payer regulations to ensure they receive proper reimbursements, all while striving to provide the best NEMT service possible to passengers. Luckily, our RouteGenie NEMT dispatch software can combat these challenges and make managing your NEMT business easier than ever.
✓ Choose the right NEMT vehicle every time
RouteGenie evaluates passenger needs and vehicle efficiency to choose the best vehicle for every single trip.
✓ Improve dispatcher productivity
Less time spent stressing about NEMT vehicle decisions means more time for your dispatchers to provide the best service possible to your passengers.
✓ Reduce labor and maintenance costs
Fewer miles driven and NEMT vehicles on the road means more money in your pocket.
✓ Automate the entire dispatching process
Dispatching by hand is a nightmare. Our RouteGenie dispatch software makes finding the best drivers and vehicles for every NEMT trip as simple as ever.
✓ Multi-load efficiently
Never miss a multiloading opportunity again. Our expert dispatch software finds and schedules multiload trips whenever possible.
✓ Communicate with drivers in real time
The software allows dispatchers to send real-time updates to the RouteGenie Driver App, so NEMT drivers always have the most up-to-date information, and you always know what your drivers are doing.
Our non-emergency dispatch software is a cutting-edge, modern piece of technology that helps NEMT businesses provide reliable and safe transportation to eligible passengers. Conquer real-time trip changes, no-shows, cancellations, traffic problems, and more with RouteGenie.Get a Demo
RouteGenie helps providers deliver premium NEMT to their customers while increasing cash flow and saving time.
Our team developed NEMT dispatch and billing software to meet the needs of NEMT businesses both big and small. Designed to help providers overcome daily challenges, our software makes it easy to generate optimized schedules and routes, choose the right vehicle for every trip, communicate with drivers in real time, and bill every trip quickly and accurately. RouteGenie makes running an NEMT business simple with these great software advantages:
Informative dispatching and scheduling
The software carefully analyzes routes to identify where last minute pick-ups, will calls, or multiload trips fit into the existing schedule.
Communicate with drivers in real-time
Our NEMT dispatch software sends real-time notifications and updates to the Driver App, so your drivers always have the most relevant information.
Search for multiload trips
Our intelligent NEMT cloud dispatch software checks for potential multiload situations for every trip.
Reduce labor and maintenance costs
NEMT dispatch software reduces the number of vehicles you have on the road on any given day to save money.
Reduce the cost of dispatching
RouteGenie customers spend 50% less on dispatchers than those who operate manually. It also helps customers complete 25% more trips than they would without software.
Access your account from multiple devices
RouteGenie is a web-based software system that customers can access from smartphones, tablets, laptops, and desktop computers. Wherever you are, you can access your RouteGenie account.
Boost dispatcher productivity
Dispatchers can spend more time focusing on improving customer service and less time stressing over vehicle and driver decisions.
Find the best NEMT vehicle
You transport patients who may have specific medical needs that need to be met during their ride, including transportation in a wheelchair or stretcher, or a supplied oxygen tank. If you dispatch a vehicle that doesn’t have the right equipment, you face a huge problem. Our dispatch software prevents this by selecting the right vehicle for every passenger.
Manage your business better than ever before with RouteGenie!