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On August 1, 2023, The New York State Department of Health (NYSDOH) made a noteworthy decision in favor of Medicaid-eligible individuals. They entered into a contract with MAS, transitioning the Syracuse-based corporation as the central transportation manager for each of the ten distinct regions of New York State. As of 2024, even Managed Care, MLTC, and Medicaid Advantage Plus members are required to rely on private contractors (MAS) for transportation for medical care.

As an owner or manager of a non-emergency medical transportation (NEMT) company, you’ve probably wondered whether to use a stretcher vs gurney. Stretchers and gurneys are extremely useful. After all, they allow passengers in need of medical care to get on and off your vehicles quickly, especially if they face mobility challenges. Since they technically serve the same purpose but to a different extent, which one should you choose?

Self-referral in non-emergency medical transport (NEMT) is when passengers or their caregivers directly make arrangements for your transportation services. This is in contrast to cases where healthcare facilities and other similar organizations contact your NEMT company on behalf of their patients. Self-referrals offer several benefits to your customers and your company. They are a valuable business opportunity. Many passengers who book directly tend to require frequent NEMT services. Hence, self-referral in NEMT has the potential to become a significant market and a steady revenue source for your company.

The public medical transportation system can barely keep up with the ever-growing number of medical emergencies, let alone meet the demand for non-urgent care. As usual, entrepreneurs are expected to step up to the challenge, which opens up a wealth of business opportunities. If you want to help out your community and the healthcare industry as a whole, now is a perfect time to join the growing NEMT sector. According to the latest report to Congress by the Centers for Medicare & Medicaid Services (CMS), your potential client base would include 4 to 5 million customers and it will only keep growing.

Across the US, transportation barriers constitute a significant hurdle for patients who need access to healthcare. As many as 3.6 million Americans miss or delay non-emergency medical care every year because they lack transportation options. This is where non-emergency medical transportation (NEMT) services can step in. NEMT providers bridge the gap between doctors and their patients who lack their own vehicles or means of conveyance.

Patient welfare is paramount in the non-emergency medical transportation (NEMT) industry. NEMT providers must do everything possible to ensure clients are comfortable during their rides to and from their doctors’ appointments. However, NEMT providers have many other aspects of running the business that demand their attention, which may cause them to split focus and become less efficient.

Even though small-town living may appear idyllic, rural residents encounter various obstacles that their city counterparts do not. A serious example is gaining access to medical care. One of the disadvantages of residing in remote regions of the United States is the challenge of obtaining high-quality healthcare. When fewer local institutions are easily accessible, traveling to urban centers for appointments and consultations becomes necessary.

Public emergencies come in all shapes and sizes and make life very complicated. After living through 2020, we can all agree they have some serious power to alter our lives. Whether there is a declared state of emergency or not, healthcare access will always be a top concern for all.

Non-emergency medical transportation (NEMT) is for everybody. However, some NEMT companies and operators may only consider adults their target demographic and take child safety measures for granted. Child passenger safety is critical, whether the child is a patient in need of transport to their appointment or a child being brought along for a trip because they cannot be left behind at home.

Medicaid is a U.S. government program that provides health insurance to low-income adults and children. The program's goal is clear: People who can’t afford medical care should still have access to it. But how can one gain access to healthcare if they don’t have the means to go to a medical or healthcare facility? This is precisely why one of the provisions of the federal law is that states must provide beneficiaries with the transportation they need. For entrepreneurs, becoming a Medicaid transportation provider is a good business option.

Non-emergency medical transportation (NEMT) businesses cater to senior citizens and persons with disabilities. All of the vehicles must be suitable for their vulnerable passengers, and all NEMT companies must follow federal and state laws.  One such law that affects NEMT operations is the Americans with Disabilities Act (ADA)

Non-emergency medical transportation (NEMT) has become an essential healthcare service for people with special mobility needs. Many seniors and people with disabilities forgo regular doctor’s appointments because of the lack of comfortable transportation. NEMT companies provide what they need