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Microtransit and non-emergency medical transportation (NEMT) are becoming game changers in the healthcare industry. They have become important modes of mobility for senior citizens, persons with disabilities, and other patients who don’t have access to private vehicles. Both types of transportation make healthcare more accessible to those with special needs and those from the low-income sector.

Every business must clearly define its service offerings. This is important for internal operations, but also for the customers.  NEMT has been around for a long time, and the industry has grown a lot in recent years. The pandemic, the use of modern NEMT software, and the growing need for safe transportation have all contributed to the surge in the popularity of NEMT.

Many senior citizens and persons with disabilities need regular medical checkups but fail to do so because transportation isn’t always available. Non-emergency medical transportation (NEMT) is the answer they have been waiting for. However, just because the NEMT industry is slowly gaining ground doesn't mean that the transportation problem has been solved.

Around four million Americans miss their healthcare appointments due to the lack of appropriate transportation. Starting an NEMT business is not just about making money, but it is also a form of service to one of the most vulnerable sectors of society. What are the essential NEMT business elements you need to consider?

By ensuring patients can easily get rides to hospitals, clinics, and healthcare facilities, Non-Emergency Medical Transportation (NEMT) plays a vital role in healthcare. That said, wait times can be detrimental to NEMT operations. By definition, it is the time NEMT drivers have to wait before the passenger is ready for the trip.

Non-emergency medical transportation (NEMT) has been around for decades, but in some ways, it seems like the industry is still in its infancy. It started because beneficiaries of Medicaid—the government health insurance system passed into law in 1965—were clamoring for better transportation coverage. They were low-income people, pregnant women, the elderly, and persons with disabilities and other medical needs that required specialized vehicles and transport services.

The largest gathering of non-emergency medical transportation (NEMT) professionals is happening in Jacksonville, Florida, this September. The Non-Emergency Medical Transportation Accreditation Commission (NEMTAC) 2023 is an annual event for NEMT company owners, operators, drivers, vendors, healthcare professionals, executives, payers, and educators.

When a person turns 50, they should get a medical checkup at least once every year. The frequency increases with age and when they are diagnosed with age-related diseases. But many seniors can no longer drive or need help with using public transportation. They need senior non-emergency medical transportation (SNEMT).

According to a 2022 NEMT market forecast report, the non-emergency medical transportation or NEMT industry was worth $8.6 billion in 2021. From 2021 to 2028, the market is expected to see a 9% annual growth rate and grow to $15.6 billion. The reason for this industry growth is the multitude of benefits that all sectors experience. When an NEMT business provides the best possible services, it increases profits. The clients experience bespoke, on-time trips every time. And the transportation industry will continue to grow.

Route optimization is a simple way for transport businesses to cut fuel costs and maximize profit. When you plan all routes, you save a lot of time for your drivers and make the most of their time on the road. Route optimization in Excel will help you organize all data that can be processed using a tool that provides a solution to a problem. However, we recommend using specialized software, like RouteGenie, if you want to get the most from your fleet and grow your business while the software automates your processes.

The Program of All-Inclusive Care for the Elderly (PACE) is a government program that helps ailing and elderly people get the services they need without going to a nursing home or facility. PACE provides comprehensive medical care for seniors and people with disabilities who cannot or prefer not to leave home. However, PACE clients must still visit healthcare facilities for checkups and treatment. And they face one major issue: PACE transportation. Non-emergency medical transportation (NEMT) can help with this. In this article, we discuss the critical link between PACE service and transportation and how NEMT can make a difference.

Driver safety is a constant concern in the non-emergency medical transport industry. After all, these professionals are responsible for the health and safety of their passengers—largely vulnerable patients on their way to and from medical appointments. Drivers are also responsible for ensuring their vehicles are well-maintained and will complete all the trips they are assigned. But who can ensure the safety and security of the drivers?