The RouteGenie client app gives customers more control over their rides, profiles, past and future trips, and more. It’s easy to use, so customers can schedule their trips right from their smartphone, tablet, or computer!
With our customer app, passengers can manage their trips right from their smart device. This gives customers control to request trips, make special arrangements, reschedule if needed, and more, saving providers and drivers time.
Capabilities

The RouteGenie customer app for NEMT and non-emergency ambulance businesses is built to streamline your entire operation. From scheduling and routing to billing and customer access, RouteGenie is a reliable platform for businesses big and small.
Transparency is a huge part of doing good business. Both customers and payers expect reliable communication to be at the forefront of the transportation service, and RouteGenie makes it easy to guarantee that.
Your customers can track their rides and manage their trips with the RouteGenie client mobile app!

Advantages
The RouteGenie team designed the client software app to give passengers more control over their trip scheduling. Not only does it give them direct access to their trips, it allows for a smoother communication line between customer and driver.
Customers book their own trips
Customers can quickly and easily request a ride within the customer app. Drivers will instantly receive a notification so the trip can be confirmed, scheduled, and routed.
Create meaningful partnerships
Any medical facility you take passengers to can view trip information. They can use this data to plan for a patient’s arrival and departure.
Transparency for payers
Your payers can receive live trip updates and plan their billing accordingly.
We created this software with your biggest challenges in mind. With RouteGenie, you can overcome the daily issues you face for a better business.
Improve your customer relations with RouteGenie!