Who we are
We are RouteGenie, Inc. Our website address is: https://routegenie.com.
What Data We Collect and Why We Collect It
Mobile Device Information
When you are using our mobile application, we may collect real time GPS location data of your devices based on combination of GPS and cell tower proximity. If you use our RouteGenie lock application functionality, we may also collect information about what applications are or have been installed on your device. We may collect order details for our “Find Vehicle” algorithm improvements.
Web Service Information
We collect company data such as order details, company information, vehicle information, accounts, users, clients, etc. We store this data for our clients’ (who buy RouteGenie Technology services) interest and protection. We reserve the right to use this data for general purposes and big data analysis to improve our services for our clients.
When you use RouteGenie Technology services, we automatically collect and store certain information in server logs. This includes such information as: the date and time of all your actions (log in/ log out, when specific actions are performed, like billing claims, etc.), receiving an IP address with geolocation, browser and device information, crashes, and errors.
How We Use Your Data
Product Development and Improvements
We use this information to develop new features and products that will be more convenient and useful for our clients. We may also use data to perform Big Data analysis, which allows us analyze which product features are most useful for our clients and which may be underutilized or need improvement.
Log information is used for monitoring our services and to maintain product stability.
Who We Share Information With
We do not share clients’ information with anybody else under normal circumstances. We will only share information if one of our clients asks us to share that information with a third party or if we are required to share such information by law.
Use of ‘Cookies’