When you use RouteGenie products and services, you’re trusting us with your information and data processing. We are always working hard to keep your information Secure and Protected.
Information we collect as you use our services
Mobile information. While using our application we may collect GPS data and real time location of your vehicles based on combination of GPS and cell tower proximity. We may collect information about other applications that are or have been installed on your devices for our RouteGenie lock application functionality. We may collect order details for our “FInd Vehicle” algorithm improvements.
Web Service Information
We collect company data such as order details, company information, vehicle information, accounts, users, clients, etc. We store this data for our clients’ (who buy RouteGenie technology services) interest and protection. We reserve the right to use this data for general purposes and big data analysis to improve our services for our clients.
When you use RouteGenie technology services, we automatically collect and store certain information in server logs. This includes such information as: the date and time of all your actions (log in/ log out, when specific actions are performed, like billing claimsetc.), receiving an IP address with geolocation, browser and device information, crashes and errors.
How we use your information
We are using this information to develop new features and products that will be more convenient and useful for our clients. Also, we are using it in Big Data analysis to receive some statistics related to which product features are most useful for our clients and which may be underutilized or need improvement. Log information is used for monitoring our services and to maintain product stability.
Do we share our Clients information?
We do not share clients’ information with anybody else under normal circumstances. We will only share information if one of our clients asks us to share that information with a third party or if we are required to share such information by law.
Do we use ‘cookies’?
Changes to Policy
These policies apply when a new client has their company code created and thus has become a RouteGenie customer.