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Privacy Policy

Who we are

We are RouteGenie, Inc. Our website address is: https://routegenie.com.

What Data We Collect and Why We Collect It

Mobile Device Information

When you are using our mobile application, we may collect real time GPS location data of your devices based on combination of GPS and cell tower proximity. If you use our RouteGenie lock application functionality, we may also collect information about what applications are or have been installed on your device. We may collect order details for our “Find Vehicle” algorithm improvements.

Web Service Information

We collect company data such as order details, company information, vehicle information, accounts, users, clients, etc. We store this data for our clients’ (who buy RouteGenie Technology services) interest and protection. We reserve the right to use this data for general purposes and big data analysis to improve our services for our clients.

Log Information

When you use RouteGenie Technology services, we automatically collect and store certain information in server logs. This includes such information as: the date and time of all your actions (log in/ log out, when specific actions are performed, like billing claims, etc.), receiving an IP address with geolocation, browser and device information, crashes, and errors.

How We Use Your Data

Product Development and Improvements

We use this information to develop new features and products that will be more convenient and useful for our clients. We may also use data to perform Big Data analysis, which allows us  analyze which product features are most useful for our clients and which may be underutilized or need improvement.

Product Stability

Log information is used for monitoring our services and to maintain product stability.

Who We Share Information With

We do not share clients’ information with anybody else under normal circumstances. We will only share information if one of our clients asks us to share that information with a third party or if we are required to share such information by law.

Use of ‘Cookies’

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if allowed by our browser). Cookies enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information from it. We use cookies to help us compile aggregate data about site traffic, feature usage, and site interaction so that we can offer better site experiences and tools in the future. Cookies also allow us to provide better and faster services for you convenience.

Changes to the Privacy Policy

Our Privacy Policy may be changed or updated at any time. All changes will be posted on this page. Any changes to this policy will apply to all users of RouteGenie Technology products and services.