RouteGenie Feature Spotlight: Broker Integration

Broker Integration NEMT


Automatic Trip Requests

When you use NEMT software, you’ll find trip requests automatically imported to your system every day. RouteGenie lets users know that they have ride requests waiting with a bouncing notification at the top of the software interface. This way, you won’t miss a request, and you’ll be able to view all requests in one convenient place. 

Synced Dispatching and Scheduling 

Once a new trip is imported and accepted through the NEMT brokerage software, RouteGenie works to find the best route, driver, and vehicle available for the trip. This means every passenger will be guaranteed the quickest route to their appointment and the vehicle that suits them best. 

Identify Multiload Opportunities

If you’re looking to cut down on the number of vehicles you have on the road, multiloading is a great idea. NEMT software makes it easy to search for multiload opportunities for every trip. The system examines vehicle capacity and looks for pick-up and drop-off points along the same route. If a multiload opportunity is found, drivers are alerted and can then add the passenger to their queue. Multiloading saves time, reduces fuel use, and ultimately creates a more efficient trip process. 

View all Your Payers in One Place 

When you log into your RouteGenie account, you can view and make adjustments to your broker preferences in the “Broker Settings” tab, where you can find a list of all integrated brokers. It’s never been easier to submit claims and receive reimbursements electronically. 

Get Notified of Any Trips Changes and Cancellations 

RouteGenie feature spotlight: Broker Integration

If any trips are cancelled or edited, you’ll know right away. RouteGenie watches for any changes to come through and adjusts your drivers’ schedules to accompany the changes. And, if a trip is cancelled, it will disappear from your trip queue to ensure no time or fuel is wasted. 

Get Paid on Time 

Since the system is already integrated with your payers, it becomes very easy to receive reimbursements correctly and on time. When you submit your invoices electronically to your payers, it’s easy to check on claim status, get notified of any found errors, and receive your reimbursement in a timely manner. 

RouteGenie Broker Integrations 

RouteGenie offers a number of direct broker integrations to make the trip process a seamless one. The following are just some of the brokers that RouteGenie is currently integrated with:

  • MAS
  • MTM
  • Sentry
  • ModivCare (formerly LogistiCare)
  • MART
  • Next Level Health
  • Safe Ride
  • Verida (formerly Southeastrans)
  • Veyo

Connecting With Brokers is Easier Than Ever With RouteGenie

If you’re working with brokers to find NEMT trips, you need RouteGenie—a NEMT trip broker integration solution. Our integration makes finding and receiving trip requests a breeze. If you’re ready to build better relationships with your brokers, check out a RouteGenie demo for free!

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About the author

Emmy Kolbe
Emmy Kolbe

Emmy Kolbe is a copywriter at RouteGenie, where she spends her days writing about non-emergency medical transportation software. She creates content for both emerging and existing transportation companies. She has a bachelor’s degree in journalism and mass communication from St. Bonaventure University.  The author assumes no responsibility or liability for any errors or omissions in the content of this site. The information contained in this site is provided on an "as is" basis with no guarantees of completeness, accuracy, usefulness or timeliness.