SafeRide Health: Fastest Growing NEMT Broker Guide
How SafeRide Health scaled to 1 million monthly rides: Inside one of the country's fastest-growing NEMT brokers, its partnerships, and what providers should know about joining the network.
READ MOREIntroducing an all-in-one solution to supercharge PACE program transportation. Our software adds more flexibility to fixed routes, allows for last-minute adjustments, and streamlines dispatching — ensuring patients get access to critical care without delay.
Decrease vehicle mileage, and cut down driver costs with optimized routes.
Reduce scheduling time from 6+ hours to 45 minutes a day*.
Witness a 48% growth* in the number of completed trips without increasing fleets.
*Based on a case study by Great Lakes PACE program
A modern software, RouteGenie can automate various aspects of healthcare transportation — including scheduling, routing, dispatching, or billing processes. These features shine through in our PACE transport applications, which are available for both the driver as well as the passenger or caretaker
Every ride comes with detailed timestamps, geolocation, and breadcrumb trails
Facility can request trips, see ETA and member location
Volunteer NEMT drivers never have to miss a beat! All trips are confirmed with real-time GPS
Volunteer NEMT drivers can benefit from customizable workflows that fit their needs
Passengers can check upcoming trip details, get live alerts and vehicle location information
Give drivers greater control over their trips and communicate easily with the back office
Remind clients about their trip and provide all ETA notifications automatically
Optimize your journeys by making smart route suggestions, saving time and money
Protect all sensitive passenger information with our HIPAA-compliant privacy features
PACE Transportation departments, as NEMT providers, have a lot riding on their shoulders. They don’t just transport the elderly and people with disabilities from one point to another. Instead, they must provide holistic services to ensure their passengers reach all appointments on time.
RouteGenie’s software can help PACE centers ease this process. Here’s how:
PACE organizations often deal with fixed routes. But, several issues can still cause delays — such as a driver falling sick or a vehicle breaking down. Even a short delay can throw a wrench in the works when dealing with critical patients. Our PACE transportation software allows for greater flexibility — letting program members swap shifts or adjust routes accordingly
With our software, transportation services automate dispatching, ensuring it is done well in advance. By receiving real-time updates on passengers and drivers, all changes in routes or scheduling can be updated immediately. This ensures no time or fuel is wasted
With accurate information about the location of all drivers and vehicles, NEMT providers can ensure that all their services are carried out correctly and accurately. As GPS compliance becomes more integral to PACE scheduling, such software is the future
With RouteGenie you can create customized reports. Our transportation software allows you to capture over 600 different fields and produce your own ad hoc reports that can be plugged into your analysis systems
PACE transportation for seniors involves having the right vehicles on hand at all times. Patients in wheelchairs, for instance, need special mobility vehicles — others may need Oxygen tanks or stretchers. PACE software ensures the most suitable transportation is always provided
Transport scheduling is complicated, especially when dealing with patients who require critical care. Our software ensures that all fleets run effectively, with scheduling done in a matter of hours if you have a big trip volume. This works in the favor of the provider, driver, and patient
Our comprehensive and customizable solution was designed to ensure Program of All-Inclusive Care for the Elderly (PACE) transportation departments help their clients reach appointments safely and on time!
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REQUEST A DEMO TODAYHow SafeRide Health scaled to 1 million monthly rides: Inside one of the country's fastest-growing NEMT brokers, its partnerships, and what providers should know about joining the network.
READ MOREArtificial intelligence is becoming a standard business tool in medical transportation. This article outlines five practical AI use cases for NEMT providers, with examples and prompts tied to real operations.
READ MOREMulti-loading can be one of the most effective efficiency levers in medical transportation, but it is also one of the easiest to misuse. When applied selectively, it improves vehicle utilization and margins without harming service quality. When applied indiscriminately, it creates delays, complaints, and strained broker relationships.
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