Time-consuming manual routing, scheduling, dispatching, and billing

RouteGenie’s completely automated transportation software

Consistent human errors prove to be too costly

RouteGenie’s accurate and automated fleet management solutions

Worried about maintaining passenger privacy and Protected Health Information?

Passenger privacy matters. Protect PHI with our HIPAA-compliant software

ADVANCED TRANSPORTATION SOFTWARE

ROUTEGENIE

Introducing an all-in-one solution to supercharge PACE program transportation. Our software adds more flexibility to fixed routes, allows for last-minute adjustments, and streamlines dispatching — ensuring patients get access to critical care without delay.

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Routing

Decrease vehicle mileage, and cut down driver costs with optimized routes.
Scheduling

Reduce scheduling time from 6+ hours to 45 minutes a day*.
Bottom Lines

Witness a 48% growth* in the number of completed trips without increasing fleets.

*Based on a case study by Great Lakes PACE program

WHY ROUTEGENIE IS THE BEST PACE SOFTWARE

A modern software, RouteGenie can automate various aspects of healthcare transportation — including scheduling, routing, dispatching, or billing processes. These features shine through in our PACE transport applications, which are available for both the driver as well as the passenger or caretaker

Improving on-time performance|

WHAT YOU CAN EXPECT FROM ROUTEGENIE SOFTWARE

Detailed Record-Keeping

Every ride comes with detailed timestamps, geolocation, and breadcrumb trails
Facility Portal

Facility can request trips, see ETA and member location
GPS Trip Confirmation

Volunteer NEMT drivers never have to miss a beat! All trips are confirmed with real-time GPS
Customizable Workflows

Volunteer NEMT drivers can benefit from customizable workflows that fit their needs
Passenger Application

Passengers can check upcoming trip details, get live alerts and vehicle location information
In-Vehicle Driver App

Give drivers greater control over their trips and communicate easily with the back office
Phone & Text Trip Alerts

Remind clients about their trip and provide all ETA notifications automatically
Route Crunching Suggestions

Optimize your journeys by making smart route suggestions, saving time and money
HIPAA-Compliant Features

Protect all sensitive passenger information with our HIPAA-compliant privacy features

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IMPORTANCE OF TRANSPORTATION SOFTWARE FOR PACE PROVIDERS

PACE Transportation departments, as NEMT providers, have a lot riding on their shoulders. They don’t just transport the elderly and people with disabilities from one point to another. Instead, they must provide holistic services to ensure their passengers reach all appointments on time.

RouteGenie’s software can help PACE centers ease this process. Here’s how:

Routing
PACE organizations often deal with fixed routes. But, several issues can still cause delays — such as a driver falling sick or a vehicle breaking down. Even a short delay can throw a wrench in the works when dealing with critical patients. Our PACE transportation software allows for greater flexibility — letting program members swap shifts or adjust routes accordingly
Dispatching
With our software, transportation services automate dispatching, ensuring it is done well in advance. By receiving real-time updates on passengers and drivers, all changes in routes or scheduling can be updated immediately. This ensures no time or fuel is wasted
Real-Time Tracking
With accurate information about the location of all drivers and vehicles, NEMT providers can ensure that all their services are carried out correctly and accurately. As GPS compliance becomes more integral to PACE scheduling, such software is the future
Powerful Ad-Hoc Reporting
With RouteGenie you can create customized reports. Our transportation software allows you to capture over 600 different fields and produce your own ad hoc reports that can be plugged into your analysis systems
Vehicle Selection
PACE transportation for seniors involves having the right vehicles on hand at all times. Patients in wheelchairs, for instance, need special mobility vehicles — others may need Oxygen tanks or stretchers. PACE software ensures the most suitable transportation is always provided
Scheduling
Transport scheduling is complicated, especially when dealing with patients who require critical care. Our software ensures that all fleets run effectively, with scheduling done in a matter of hours if you have a big trip volume. This works in the favor of the provider, driver, and patient

IS YOUR PACE TRANSPORTATION DEPARTMENT IN NEED OF AN UPDATE?

Our comprehensive and customizable solution was designed to ensure Program of All-Inclusive Care for the Elderly (PACE) transportation departments help their clients reach appointments safely and on time!

Learn how RouteGenie can help!

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NEMT ISSUES AND SOLUTIONS

Without the right software, NEMT businesses face various issues.

Time-consuming manual routing, scheduling, dispatching, and billing: RouteGenie’s completely automated transportation software

Consistent human errors prove to be too costly: RouteGenie’s accurate and automated fleet management solutions

Worried about maintaining passenger privacy and Protected Health Information?: Passenger privacy matters. Protect PHI with our HIPAA-compliant software

Don’t Just Take Our Word for it!

Try out our easy-to-use platform for yourself and find solutions to all your most frequently encountered problems

Learn how RouteGenie can reduce human error, help you save money, and completely automate your operations

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TESTIMONIALS

Why our clients love us

Chase L. Parallax Transport LLC

We recommend RouteGenie to anyone that wants to be more efficient and grow their business without big increases in your overhead.

Kelnisha W. Demitri Transportation LLC

We're saving at least 5 hours a week in deadhead driving time using RouteGenie's dispatching suggestions. The billing has also been a huge for us. We've cut our billing time in half and reduced denials, rejections, and errors by about 25%.

Jim D. Speedy Medical Transport

Here are a few things that I like about our RouteGenie System: the integrated private pay function is excellent, seamless integration with in-vehicle tablets, continued improvement as new features are added.

Raphael R. Mercedes Cab Company, Inc.

RouteGenie stood out for us amongst the competitors because of their responsive support and ability to quickly customize their platform.

Kristin P. SCR Medical Transportation

Driver Efficiency has increased tremendously since implementation as well as the dispatchers' ability to locate drivers. The RouteGenie product is one of the most user-friendly platforms I have seen. The level of support the RouteGenie staff provides during integration is amazing.

Mindi K. Kaizen Health

We feel confident that we can tackle any routing challenge we encounter now that we're using RouteGenie

Mitch T. Life Fleet

RouteGenie has helped us manage our routes in a much more efficient manner compared to our last software. We are able to control labor better, and we are able to look up past reservations quickly and easily, in case we need to reference notes.

Carlos M. Sol Transportation

RouteGenie is extremely impressive, high tech, and user friendly. I couldn't be more pleased!

Noah N. Elite Care Transports

RouteGenie has been an absolute game changer for our company, Elite Care Transports. To have this much integration and innovation under one platform has given us tremendous value and we could not be more grateful for the impact they've made in the NEMT industry.

Brian T. A&D Transport Svc

We have everything we need, it doesn't go down all the time like our old software, and the support team is always ready to help us when we need it!

Michael P. AmeriCare Mobility Van Inc.

RouteGenie has allowed us to implement a platform that is contemporary, adaptable, and customizable.

Andrew S. Goodwheels

RouteGenie has significantly lowered intake times and increased dispatch productivity. We're able to take more trips and service our customers better! It's night and day from every other software that we've used.

Lisa R. KBC Express Courier Service LLC

Our company KBC Express has used RouteGenie software for over a year. It's intuitive, user friendly, and cost effective.

Daniel C. Cabby Shack LLC

Our experience with RouteGenie's support team has been fantastic! They're available via phone 24/7 and any time we call with a question or issue, it's resolved in minutes!

Jim I. MediCab Of Rochester Inc

RouteGenie has automated many of the functions that we had to do manually before. It saves time during billing, call intake, and dispatching.

Mariah R. JusTranzit School Bus, Inc.

RouteGenie has saved us a lot of time and money. Between making it easier to schedule rides for our customers, calling customers in advance to give them their pick up times, as well as being able to alert drivers of their schedule.

Stephen N. 360 Quality Care + Transport

We've already seen the benefits and have yet to explore some of the system's more value-added functionalities. We are really excited to partner with RouteGenie as we continue to expand our business.

Rebecca B. On Lok

RouteGenie team of skilled professionals is not only knowledgeable in their field but also dedicated to providing top-notch customer service and support.

Ivan E. Furaat Inc

Software is constantly being enhanced and improved, account managers are engaged and interactive to ensure the best possible experience with their product. If you are looking for software that is robust, flexible, and reliable - get in touch with RouteGe

Sherina T. Great Lakes PACE

RouteGenie has reduced the time it takes to create schedules from 6 hours to 45 minutes. It has helped us manage our drivers: we know where they are, which trips have been completed, who's on lunch, etc.

Maria G. El Concilio

RouteGenie has given us access to detailed reports that we've never been able to record before. The ability to provide client demographics, average distance from point A to point B, and census data is crucial in showing the program's progression.

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