As RouteGenie's Marketing Director, Yurii gained deep knowledge in the NEMT industry. He is an expert in marketing, leveraging all channels to build RouteGenie's brand and ensure NEMT providers have access to powerful NEMT software that can boost their growth. Yurii shares his knowledge by writing content on marketing and healthcare topics, including medical transportation, home care, and medical billing.
Artificial intelligence is becoming a standard business tool in medical transportation. This article outlines five practical AI use cases for NEMT providers, with examples and prompts tied to real operations.
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Multi-loading can be one of the most effective efficiency levers in medical transportation, but it is also one of the easiest to misuse. When applied selectively, it improves vehicle utilization and margins without harming service quality. When applied indiscriminately, it creates delays, complaints, and strained broker relationships.
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Medicare Advantage plans are scaling back transportation benefits, but demand for non-emergency medical transportation is not disappearing. As enrollment continues to grow, these cuts are reshaping who wins, who loses, and what it now takes for NEMT providers to stay in-network.
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Medical transportation depends on multiple parties sharing the same trip information. When that data sits in silos across calls, emails, and separate systems, rides slip, discharges stall, and plans lose visibility. A facility portal closes the loop by combining scheduling, live status, and communication in one workflow.
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Member experience begins before the appointment and often ends at the curb. When medical transportation fails, members do not blame vendors, they blame their health plan. This article explains why transportation has become a decisive factor in member satisfaction, outcomes, and retention.
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Scalable software is the backbone of any NEMT operation that plans to grow without sacrificing service quality. When trip volumes rise, new vehicles join the fleet, and compliance demands multiply, the right platform should adapt instantly—not slow you down. This article explains what true scalability looks like in medical transportation software and why providers who plan for growth rely on systems built to handle it from day one.
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On October 1, 2025, the U.S. entered a government shutdown after Congress failed to pass a stopgap bill. While essential functions continue, Medicaid operations face disruption with CMS running at half capacity. What does this mean for Non-Emergency Medical Transportation (NEMT)—a lifeline for millions who depend on it?
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