Yurii Martynov - Publications on RouteGenie

09/03/2025 7 mins read

How to Transition to a Value-Based Model in NEMT

For years, NEMT providers have followed a volume-driven model — more rides meant more revenue. While simple, it can be costly, inefficient, and impersonal. As healthcare shifts toward patient-centered care, providers must focus less on trip counts and more on trip impact. The value-based NEMT model prioritizes outcomes and patient experience over volume. This blog explains why it matters and how to make the transition.

08/20/2025 6 mins read

Why Flexibility and Customization Are Essential in Modern NEMT Software

The NEMT industry's complex ecosystem demands flexible software solutions that adapt to your unique business needs. From single-van startups to multi-state operators, providers face varying broker requirements, state regulations, and operational challenges that generic software simply cannot address. Success in today's NEMT landscape requires customizable platforms that conform to your workflow, not force you to change your proven business practices. Discover the essential customization features that allow NEMT providers to tailor their digital platforms for long-term growth and operational efficiency.

08/06/2025 8 mins read

NEMT Myths and Misconceptions: Medical Transportation Facts vs. Fiction

Despite diligently serving the American population since the 1960s, the NEMT (Non-emergency medical transportation) industry remains deeply misunderstood. The lack of public awareness generates numerous stereotypes and misconceptions that prevent entrepreneurs from entering this vibrant industry, while eligible passengers cannot fully benefit from this life-altering service. In this article, we will dispel the most common myths regarding the non-emergency medical transportation industry, both as a business and as a service.

07/23/2025 7 mins read

NEMTAC Transform 2025 Conference: Why Every NEMT Professional Should Attend

The most prominent event in the NEMT industry is taking place in Dallas, Texas on August 24-26. The NEMTAC Transform 2025 will bring together the most influential professionals and companies that are forging the future of NEMT. Participants can meet top industry experts, technology vendors, NEMT business owners, and educators from adjacent healthcare sectors.

05/28/2025 7 mins read

Should You Adopt the Value-Based Concept in NEMT?

Discriminating consumers know the value of quality. And they're willing to pay more for it. Unfortunately, quality isn't always a top priority for non-emergency medical transportation (NEMT) companies. Instead of focusing on value, their business models look at ride volume.

04/30/2025 8 mins read

From Medical Transportation Provider to NEMT Broker: Whys and Hows of the Transition

Non-Emergency Medical Transportation (NEMT) providers and brokers are a part of the same system that ensures that passengers make it to vital medical appointments on time. These are different but complementary roles that require full synergy and cohesion. Providers are the ones who operate fleets of vans and have face-to-face interactions with customers, while brokers conduct business behind the scenes. They take care of the trip coordination, billing, and compliance.

03/31/2025 7 mins read

New to NEMT? Here’s What You Need to Know About Wheelchair Safety Standards

Recent estimates suggest that well over 5 million Americans use wheelchairs. This is a significant figure and one that emphasizes the need for more accessible public transit, passenger vehicles, and particularly, non-emergency medical transport (NEMT).