Yurii Martynov - Publications on RouteGenie

04/30/2025 8 mins read

From Medical Transportation Provider to NEMT Broker: Whys and Hows of the Transition

Non-Emergency Medical Transportation (NEMT) providers and brokers are a part of the same system that ensures that passengers make it to vital medical appointments on time. These are different but complementary roles that require full synergy and cohesion. Providers are the ones who operate fleets of vans and have face-to-face interactions with customers, while brokers conduct business behind the scenes. They take care of the trip coordination, billing, and compliance.

03/31/2025 7 mins read

New to NEMT? Here’s What You Need to Know About Wheelchair Safety Standards

Recent estimates suggest that well over 5 million Americans use wheelchairs. This is a significant figure and one that emphasizes the need for more accessible public transit, passenger vehicles, and particularly, non-emergency medical transport (NEMT).

03/03/2025 7 mins read

Algorithm of Success: Top 7 Features of NEMT Software for Brokers

Brokers are the behind-the-scenes power players of NEMT. Their work remains in the shadows but ties together the intricate web of medical transportation. As key intermediaries between healthcare providers, passengers, and transportation companies, brokers orchestrate countless rides, making sure that customers get to their vital appointments on time and drivers get paid. According to the study by the Texas A&M Transportation Institute & RLS and Associates, Inc, 86% of states use an NEMT model with the involvement of statewide or regional brokers.

02/17/2025 8 mins read

All You Need to Know About ADA Wheelchair Requirements

The Americans with Disabilities Act (ADA) ensures equality for people with disabilities across various spheres of life. This makes it an incredibly comprehensive policy, with many factors to consider. But, in this article, we’re going to focus on one specific aspect of these standards—wheelchair requirements.

02/03/2025 7 mins read

Time is Money: Best Solutions that Help NEMT Brokers Deliver On-Time Service

The “non-emergency” nature of NEMT does not suggest the lack of urgency of this vital service. The findings of the 2023 National Health Statistics Reports suggest that in the United States around 30% of medical appointments are missed annually, with patients citing that a significant portion of those were a result of transportation issues. Failure to deliver reliable and on-time transportation costs the U.S. healthcare system tens of billions each year, leading to negative impacts on both patient health and healthcare system efficiency. Being a crucial intermediary between passengers, dispatchers, transportation providers, and the healthcare system, the NEMT broker takes full responsibility for facilitating complete cohesion between these parties. A well-oiled system ensures timely medical rides that in turn result in better health outcomes for the customers, maintain trust with healthcare providers, and preserve already limited budgets.

01/20/2025 8 mins read

Diversify Your NEMT Business and Grow Profits by Selling Mobility Aids

Non-emergency medical transportation business is highly marginal, requiring owners to run a tight ship. There is no room for inefficiencies, accounting blunders, or non-compliance. Therefore, to ensure financial stability and long-term success, NEMT providers should constantly explore opportunities for revenue diversification. Previously, we covered how to expand your NEMT business with SPED student transportation. One more promising avenue is the sale of mobility aids and non-motorized or powered personal vehicles that help individuals with limited mobility navigate their daily lives.

11/08/2024 7 mins read

Driving Success: How Durable Medical Equipment Can Expand Your NEMT Business

Non-emergency medical transportation (NEMT) is one of the pillars of the healthcare industry. These services allow patients to reach their scheduled appointments and checkups. NEMT providers offer transportation services while giving their passengers safe and comfortable rides. They use specialized medical equipment and modified vehicles to achieve this.